Terms and Conditions

Vector Auto Exports LLC (DBA VectorCart)

Effective Date: Nov 10, 2025 Last Updated: Nov 10, 2025

Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you and Vector Auto Exports LLC, a Texas limited liability company, doing business as VectorCart (“Company,” “we,” “us,” or “our”), concerning your access to and use of the http://www.vector-cart.com website and any related services (collectively, the “Site”).

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SITE.

We reserve the right to change, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

1. Eligibility and Account Registration

1.1 Eligibility

You must be at least 18 years of age to use this Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

1.2 Account Creation

To access certain features of the Site, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
1.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of amounts owed
  • Any reason deemed necessary to protect the Company or other users

You may terminate your account at any time by contacting us at info@vector-cart.com.

2. Use of the Site

2.1 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal or commercial purposes consistent with these Terms.

2.2 Site Availability

We do not guarantee that the Site will be available at all times. We may:

  • Suspend or withdraw the Site for maintenance, updates, or repairs
  • Experience downtime due to technical issues
  • Modify or discontinue features without notice
2.3 User Responsibilities

You are responsible for:

  • Obtaining and maintaining equipment and services needed to access the Site
  • All charges incurred through your account
  • Complying with all applicable laws and regulations
  • Ensuring your use of the Site does not violate any third-party rights

3. Products and Services

3.1 Product Descriptions

We make reasonable efforts to accurately display product descriptions, specifications, and images. However:

  • We do not warrant that product descriptions are accurate, complete, or error-free
  • Colors and images may vary from actual products
  • Product specifications are subject to change without notice
  • We are not responsible for typographical errors in product listings
3.2 Product Availability
  • Products are subject to availability
  • We reserve the right to limit quantities
  • We may discontinue products at any time
  • Not all products may be available in all locations
  • Product availability does not constitute an offer to sell
3.3 Vehicle Fitment Information

For automotive parts and accessories:

  • Fitment information is provided as a guide only
  • You are responsible for verifying compatibility with your specific vehicle
  • We are not liable for incorrect fitment information
  • Consult a qualified mechanic if you are unsure about compatibility
  • Returns due to fitment errors may be subject to restocking fees
3.4 Vehicle Sales

For vehicle purchases, the following terms apply:

  • Vehicles are sold “as-is” unless otherwise expressly stated in writing.
  • Vehicle condition reports are provided to the best of our knowledge and do not constitute a warranty.
  • We strongly recommend an independent third-party inspection prior to purchase.
  • The buyer is solely responsible for all import duties, taxes, customs charges, and registration fees.
  • Title transfer requirements and procedures vary by destination and must be completed by the buyer in accordance with local regulations.

4. Ordering and Purchasing

4.1 Order Process

When you place an order through our Site:

  1. You submit an offer to purchase products at the listed price
  2. We send an order confirmation acknowledging receipt (not acceptance) of your order
  3. We accept your order when we ship the product or provide a shipping confirmation
  4. A contract is formed only upon our acceptance of your order
4.2 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent activity
  • Failure to meet credit authorization requirements
  • Orders that violate these Terms or applicable laws
  • Restrictions on quantities available for purchase
4.3 Order Modifications and Cancellations
  • You may cancel an order before it ships by contacting us immediately
  • Once an order has shipped, it cannot be cancelled (see Returns policy)
  • We may cancel orders at our discretion, with a full refund to the original payment method
  • Custom or special orders may not be cancellable once processing begins

5. Pricing and Payment

5.1 Pricing
  • All prices are in U.S. Dollars (USD) unless otherwise stated
  • Prices are subject to change without notice
  • The price charged will be the price displayed at the time you place your order
  • We reserve the right to correct pricing errors
  • If we discover a pricing error after you’ve placed an order, we will contact you with options to proceed or cancel
5.2 Taxes and Fees
  • Prices do not include applicable taxes, duties, or fees unless stated
  • You are responsible for all sales taxes, use taxes, customs duties, and other fees
  • International orders may be subject to import duties and taxes in the destination country
  • We are not responsible for calculating or collecting taxes on international shipments
5.3 Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other payment methods as displayed at checkout
5.4 Payment Processing
  • Payment is due at the time of order
  • Your payment information must be accurate and valid
  • You authorize us to charge your payment method for all amounts due
  • We use third-party payment processors (subject to their terms)
  • We do not store full credit card information on our servers
5.5 Billing Issues
  • Contact us immediately if you believe there is a billing error
  • Disputes must be reported within 60 days of the charge
  • We will investigate and resolve billing disputes in good faith

6. Shipping and Delivery

6.1 Shipping Methods and Costs
  • Shipping costs are calculated at checkout based on destination and method
  • We offer various shipping options (standard, expedited, etc.)
  • International shipping is available to select countries
  • Shipping times are estimates and not guaranteed
6.2 Delivery
  • Risk of loss and title pass to you upon delivery to the carrier
  • Delivery times are estimates only and not guaranteed
  • We are not liable for delays caused by carriers, customs, or force majeure events
  • You must provide accurate shipping information
  • Failed delivery attempts may result in return to sender (additional charges may apply)
6.3 International Shipping

For international orders:

  • Extended delivery times should be expected
  • Customs clearance delays are beyond our control
  • You are the importer of record and responsible for compliance with local laws
  • Customs duties, taxes, and brokerage fees are your responsibility
  • Some products may be restricted or prohibited in certain countries
  • We are not responsible for products seized or rejected by customs
6.4 Damaged or Lost Shipments
  • Inspect packages upon delivery and report damage immediately
  • Claims for damaged or lost shipments must be made within 48 hours of delivery
  • We will work with carriers to resolve shipping issues
  • Replacement or refund may be provided at our discretion

7. Returns, Refunds, and Cancellations

7.1 Return Policy

General Returns:

  • Most products may be returned within 30 days of delivery
  • Products must be unused, in original packaging, and in resalable condition
  • Return shipping costs are the customer’s responsibility unless product is defective
  • Restocking fees may apply (typically 15-20%)

Non-Returnable Items:

  • Custom or special-order products
  • Opened or used automotive fluids and chemicals
  • Electrical components that have been installed
  • Products damaged due to misuse or improper installation
  • Clearance or final sale items

Vehicles:

  • Vehicle sales are final unless otherwise stated in writing
  • No returns on vehicles after delivery
  • Pre-purchase inspection strongly recommended
7.2 Refund Process
  • Refunds are processed to the original payment method
  • Processing time: 7-10 business days after we receive the return
  • Original shipping charges are non-refundable unless product is defective
  • Refund amount excludes restocking fees and return shipping costs
7.3 Defective or Incorrect Products

If you receive a defective or incorrect product:

  • Contact us within 7 days of delivery
  • Provide photos and description of the issue
  • We will provide a prepaid return label
  • Full refund or replacement will be provided
7.4 How to Initiate a Return

To return a product:

  1. Contact info@vector-cart.com with your order number
  2. Wait for return authorization (RMA) number
  3. Package the product securely with RMA number
  4. Ship to the address provided
  5. Provide tracking information

Returns without RMA numbers may be refused.

8. Affiliate Program Terms

8.1 Affiliate Program Overview

Our affiliate program allows qualified individuals and businesses to earn commissions by referring customers to our Site. Participation is subject to these Terms and our separate Affiliate Program Agreement.

8.2 Affiliate Eligibility

To participate, you must:

  • Be at least 18 years of age
  • Comply with all applicable laws and regulations
  • Provide accurate business and tax information
  • Maintain a professional online presence
  • Not engage in prohibited marketing practices
8.3 Commission Structure

Tier 1 Affiliates (Direct Sales):

  • Auto Parts & Consumer Products: 25% base commission (up to 30% with volume bonuses)
  • Vehicles: $300 flat commission per sale
  • Volume Bonus: +3% on monthly sales >$5,000
  • Elite Bonus: +5% on monthly sales >$10,000

Tier 2 Affiliates (Sub-Affiliate Sales):

  • Auto Parts & Consumer Products: 12% commission to sub-affiliate, 5% override to recruiter
  • Vehicles: $125 to sub-affiliate, $75 override to recruiter
8.4 Commission Payment
  • Tier 1: Weekly payments (minimum $100 payout)
  • Tier 2: Bi-weekly payments (minimum $50 payout)
  • Payment methods: PayPal, Zelle, Direct Deposit, Wire Transfer
  • Commissions earned on completed, non-refunded sales only
  • Refunds or chargebacks may result in commission clawback
8.5 Cookie Duration and Attribution
  • Tracking cookies: 90-day duration
  • First-click attribution model
  • Once a customer is attributed to you, all future purchases may be credited (subject to program terms)
8.6 Affiliate Responsibilities

Affiliates must:

  • Use provided tracking links properly
  • Not misrepresent the Company or products
  • Comply with FTC disclosure guidelines
  • Not engage in spam or misleading advertising
  • Not bid on Company trademarks in paid search
  • Not make false claims about products
  • Maintain professional communication
8.7 Prohibited Affiliate Activities

Affiliates may not:

  • Use unauthorized trademarks or copyrighted materials
  • Create misleading domain names or websites
  • Generate fraudulent clicks or sales
  • Cookie stuff or use iframes for tracking
  • Self-refer or manipulate commissions
  • Violate any laws or regulations
  • Engage in unethical marketing practices
8.8 Affiliate Termination

We may terminate affiliate accounts for:

  • Violation of these Terms or Affiliate Agreement
  • Fraudulent activity
  • Non-compliance with laws or guidelines
  • Inactivity (no sales for 12 months)
  • Any reason at our sole discretion

Upon termination:

  • Unpaid commissions on completed sales will be paid
  • Pending commissions may be forfeited
  • Access to affiliate dashboard will be revoked
  • Use of our trademarks and materials must cease

9. Intellectual Property Rights

9.1 Company Intellectual Property

All content on the Site, including but not limited to:

  • Text, graphics, logos, images, videos
  • Software, code, and databases
  • Trademarks, service marks, and trade names
  • Product designs and specifications
  • Site design and layout

is the property of Vector Auto Exports LLC or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

9.2 Trademarks

“VectorCart,” our logo, and other marks displayed on the Site are our trademarks or the trademarks of third parties. You may not use any trademark without our prior written permission.

9.3 Limited License

You may:

  • View and print pages for personal, non-commercial use
  • Download product information for purchase decisions
  • Share links to the Site on social media

You may not:

  • Reproduce, distribute, or display content without permission
  • Modify or create derivative works
  • Use content for commercial purposes without authorization
  • Remove copyright or trademark notices
9.4 Affiliate Use of Materials

Authorized affiliates may use provided marketing materials according to our Affiliate Program guidelines. Unauthorized use of our intellectual property will result in immediate termination.

10. User Content and Conduct

10.1 User-Generated Content

You may have opportunities to submit content such as:

  • Product reviews
  • Photos and videos
  • Questions and answers
  • Comments and feedback
10.2 Content License

By submitting content to the Site, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable license to:

  • Use, reproduce, modify, and display your content
  • Distribute content across any media channels
  • Create derivative works
  • Sublicense to third parties
10.3 Content Standards

User content must not:

  • Contain false or misleading information
  • Infringe third-party intellectual property rights
  • Contain offensive, threatening, or harassing language
  • Include personal information of others
  • Promote illegal activities
  • Contain malware or harmful code
  • Violate any applicable laws
10.4 Content Monitoring

We reserve the right to:

  • Monitor all user-generated content
  • Remove or refuse content at our discretion
  • Suspend or terminate accounts for violations
  • Report illegal activity to authorities

We are not obligated to monitor content but may do so at our discretion.

11. Prohibited Activities

You may not:

11.1 Technical Prohibited Activities
  • Circumvent security measures
  • Use automated systems (bots, scrapers) without permission
  • Interfere with Site functionality
  • Attempt to gain unauthorized access
  • Reverse engineer our software
  • Introduce viruses or malicious code
11.2 Commercial Prohibited Activities
  • Resell products without authorization
  • Use the Site to compete with us
  • Make bulk purchases for unauthorized resale
  • Manipulate prices or inventory
  • Engage in fraudulent transactions
11.3 Content Prohibited Activities
  • Impersonate others or misrepresent affiliation
  • Post false or defamatory content
  • Harvest user information
  • Send spam or unsolicited communications
  • Violate others’ privacy rights

12. Third-Party Links and Services

12.1 Third-Party Links

The Site may contain links to third-party websites and services. These links are provided for convenience only. We:

  • Do not endorse third-party sites
  • Are not responsible for third-party content
  • Have no control over third-party practices
  • Are not liable for your interactions with third parties
12.2 Third-Party Services

We use third-party service providers for:

  • Payment processing
  • Shipping and logistics
  • Email services
  • Analytics and advertising

Your use of these services is subject to their terms and privacy policies.

13. Disclaimers and Limitations of Liability

13.1 Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Site will be uninterrupted or error-free
  • Warranties regarding accuracy or reliability of content
  • Warranties that defects will be corrected

We do not warrant that:

  • The Site will meet your requirements
  • Products will be fit for any particular purpose
  • Product descriptions are accurate
  • Any defects will be corrected
  • The Site is free from viruses or harmful components
13.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VECTOR AUTO EXPORTS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or data
  • Loss of use or business interruption
  • Cost of substitute goods or services
  • Personal injury or property damage

ARISING FROM:

  • Your use or inability to use the Site
  • Any products purchased through the Site
  • Unauthorized access to your account
  • Errors or omissions in content
  • Any third-party conduct

TOTAL LIABILITY CAP: Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount you paid for the product or service giving rise to the claim, or $100, whichever is greater.

13.3 State-Specific Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13.4 Vehicle Purchases

VEHICLES ARE SOLD “AS-IS” UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO WARRANTIES REGARDING VEHICLE CONDITION, FITNESS, OR MERCHANTABILITY. BUYER ASSUMES ALL RISKS ASSOCIATED WITH VEHICLE PURCHASE, IMPORT, AND USE.

14. Indemnification

You agree to indemnify, defend, and hold harmless Vector Auto Exports LLC, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from:

  • Your violation of these Terms
  • Your use of the Site
  • Your violation of any law or third-party rights
  • Your user-generated content
  • Your affiliate activities (if applicable)
  • Products purchased through your account
  • Any fraudulent activity

This indemnification obligation survives termination of these Terms.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at info@vector-cart.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

15.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Agreement to Arbitrate: You and the Company agree to resolve any disputes arising from these Terms or your use of the Site through binding arbitration, except for:

  • Small claims court actions
  • Claims related to intellectual property
  • Injunctive or equitable relief

Arbitration Rules:

  • Arbitration will be administered by the American Arbitration Association (AAA)
  • AAA Consumer Arbitration Rules will apply
  • Arbitration will be conducted in [United States], Texas, or remotely
  • Texas law will govern the arbitration
  • Each party pays their own costs unless otherwise required by law

No Class Actions: You may only resolve disputes with us on an individual basis. You may not bring a claim as a plaintiff or class member in a class, consolidated, or representative action. Class arbitrations and class actions are not permitted.

15.3 Exceptions to Arbitration

Either party may seek equitable relief in court for:

  • Intellectual property infringement
  • Unauthorized access to systems
  • Violations requiring immediate injunctive relief
15.4 Opt-Out of Arbitration

You may opt out of arbitration within 30 days of agreeing to these Terms by sending written notice to:

Vector Auto Exports LLC
Attn: Legal Department – Arbitration Opt-Out
[8911 Square View Lane,] [Tomball, TX 77375, United States (US)]

Include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

16. Governing Law and Jurisdiction

16.1 Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

16.2 Jurisdiction

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in United States, Texas.

16.3 Venue

Venue for any action shall be exclusively in United States, Texas.

17. Miscellaneous Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services (such as the Affiliate Program Agreement), constitute the entire agreement between you and the Company.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms at any time without notice.

17.5 Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including:

  • Natural disasters
  • War or terrorism
  • Labor disputes
  • Government actions
  • Internet or telecommunications failures
  • Supply chain disruptions
17.6 Survival

Provisions that by their nature should survive termination shall survive, including:

  • Intellectual property rights
  • Disclaimers and limitations of liability
  • Indemnification
  • Dispute resolution
  • Governing law
17.7 Notices

To You: We may provide notices to you via:

  • Email to your account email address
  • Posting on the Site
  • Physical mail to your account address

To Us: You may provide notice by:

Notices are effective upon receipt.

17.8 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version shall prevail.

17.9 Export Compliance

You agree to comply with all applicable export control laws and regulations. You may not use the Site or export products to countries subject to U.S. trade embargoes.

17.10 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and the Company.

18. Contact Information

For questions about these Terms, please contact us:
Vector Auto Exports LLC (DBA VectorCart)
Email: info@vector-cart.com
Customer Service Hours: Monday-Saturday, 9:00 AM – 8:00 PM EST
Affiliate Program Inquiries: affiliates@vector-cart.com

Acknowledgment

BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SITE.

Last Updated: Nov 10, 2025 Version: 1.0